Customer Support Associate Will have Daily Interaction with Our Clients to Provide Support for Various Queries They May have with Our Software.
Fluent in Hindi & English
Working Knowledge of Microsoft Excel
Typing Speed of Minimum 30 Words per Minute
Outspoken Personality ( Someone Who Likes to Talk with People )
Good to have Skills:
Previous Experience with Ecommerce Industry or Processes like Listings, Order Processing, Etc.
Experience with Accounting Software like Tally, Busy, Quickbooks, Etc.
Understand the Company Platform and Its Functioning Thoroughly
Support Our Existing Clients Via Chat, Phone, Email & Tickets.
Help Onboard New Clients Onto Our System
1 - 2 Years
1 Lac 50 Thousand To 3 Lac P.A.
IT Software - Client Server
B.C.A, B.Com, M.C.A, M.B.A/PGDM, M.Com, M.Sc
Customer Handling Customer Support Problem Solving